T&Cs and legal disclaimers

Contents

Terms & Conditions
Privacy Policy
Cookie Policy
Legal Disclaimer
Safeguarding Statement
Donation Policy
Accessibility Statement
Community Guidelines
Members Area Terms
Newsletter & Email Marketing
Copyright Notice
Website Footer Notice
Contact & Complaints Policy

Terms & Conditions

Welcome to the Upwards CIC website. By using this website you agree to these Terms & Conditions.

Upwards CIC provides wellbeing programmes, information, fundraising activities and resources.

Users must use the website lawfully and must not misuse, interfere with or attempt to gain unauthorised access.

All branding, logos, text, images, workbooks and resources remain the intellectual property of Upwards CIC unless otherwise stated.

Donations made through PayPal or Wix Payments are voluntary and are used to further the charitable objectives of Upwards CIC.

The Members Area is for authorised adults only, including parents, carers, schools, professionals, partner organisations, volunteers and supporters.

Upwards CIC may amend website content, events or services without notice.

These Terms are governed by the laws of England and Wales.

Upwards CIC is committed to protecting your privacy.

We may collect your name, email address, telephone number, organisation details, donation information and enquiry details.

We use this information to respond to enquiries, administer memberships, process donations, provide newsletters (where consent has been given), manage events and improve our services.

We do not sell personal information.

We may share information where required by law or safeguarding responsibilities.

You have rights under UK GDPR including access, correction, deletion and complaint to the ICO.

Cookie Policy

Our website may use cookies to improve functionality, remember preferences, analyse website usage and support secure payments. You can manage cookies through your browser settings.

Legal Disclaimer

Information on this website is provided for general guidance only and is not a substitute for professional medical, legal or mental health advice. Upwards CIC accepts no responsibility for decisions made solely on the basis of website content.

Safeguarding Statement

The safety and wellbeing of young people is central to Upwards CIC. If we believe a child or young person may be at risk of harm, we may share information with relevant safeguarding authorities in accordance with UK law.

Donation Policy

Every donation helps support the delivery and development of Upwards CIC programmes. Donations are normally non-refundable unless required by law.

Accessibility Statement

Upwards CIC is committed to making its website accessible. If you encounter accessibility barriers, please contact us so we can assist.

Community Guidelines

Treat everyone with kindness and respect. Do not post offensive, discriminatory or unlawful content. Respect confidentiality and intellectual property.

Members Area Terms

The Members Area is intended for authorised adults only. Login details must be kept secure and resources must not be redistributed without written permission.

Newsletter & Email Marketing

Where you opt in, we may send updates about Upwards CIC, fundraising, events and news. You may unsubscribe at any time using the link in our emails.

Website Footer Notice

Contact & Complaints Policy

If you have a complaint or concern, please contact Upwards CIC in the first instance. We aim to acknowledge complaints promptly and work towards a fair resolution.

Accessibility statement

Terms and conditions

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